Questions, gently answered
It’s normal to have questions before starting something new for your emotional health. Here are answers in clear, gentle language.
Everything you might want to know before you begin.
No. Listening Ground is a certified emotional wellness and listening service, not a licensed therapy practice. We don’t diagnose, prescribe, or provide clinical treatment. We offer warm, human, non-clinical support that can complement therapy or other care.
People who feel overwhelmed, lonely, stressed, or like they “don’t want to bother anyone.” We support adults of all ages, including seniors and caregivers, who want a calm, private place to say what they’re really feeling.
Sessions are currently held by phone. This makes it easy for seniors, people who are multitasking, or anyone who prefers to talk without being on video.
Most sessions are either 30 minutes or 60 minutes, depending on the plan you choose. You’ll see the available options clearly when you book through our scheduler.
Your listener will greet you, make sure you’re comfortable, and invite you to share what’s on your mind. You set the pace. Your listener may reflect, validate, or gently ask questions, but the focus is on you being heard.
Our listeners are carefully selected for their warmth, emotional maturity, and ability to hold space. They receive specialized training in emotional wellness listening and follow clear guidelines around privacy and boundaries.
Yes. Many caregivers, adult children, and loved ones book sessions or gift plans for someone they care about. You can also use our Gift page to send a thoughtful, quiet wellness gift.
Payments are processed securely through Stripe. You can choose a single session or a monthly plan like The Essential, The Ritual, or The Practice. All prices are shown clearly before you confirm.
Yes. You’ll be able to manage your subscription through Stripe, our payment partner. If you ever need extra help, just email us at support@thelisteningground.com.
Life happens. You can reschedule or cancel a session through your Calendly confirmation email or calendar invite. Please try to give as much notice as you can so that time can be offered to someone else.
We ask for basic contact details to schedule and support you, but what you share in a session is treated with great care and discretion. We do not record calls, and we do not sell your information.
Listening Ground is not a crisis or emergency service. If you are in immediate danger or thinking about harming yourself or others, please call 988 (in the U.S.) or your local emergency number, or reach out to a trusted crisis line in your area.